Privacy Policy

Giving Connect, LLC ("Giving Connect," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Giving Connect website, mobile applications, messaging tools, and related services (collectively, the "Services").

By using the Services, you agree to the practices described in this Privacy Policy.

1. Our Mission

Giving Connect exists to help connect people who want to give with organizations that can put those donations to work in their communities.

As part of that mission, we strive to collect only the information reasonably necessary to operate the platform, facilitate donations, improve the user experience, and maintain a safe and trusted community.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Individual User Information

• First and last name
• Email address
• Phone number
• Account credentials
• Communication preferences

Organization Information

• Organization name
• Contact name
• Email address
• Phone number
• Organization address
• Website URL
• Social media links
• Organization description
• Donation needs and listings

Communications

When you communicate through Giving Connect, we may collect:

• Messages sent through the platform
• Support requests
• Feedback submissions
• Survey responses

Future Features

As the Services evolve, we may collect:

• Organization logos
• Profile photos
• Facility photos
• Donation-related images
• Additional profile information

3. Donation Activity Information

We collect information related to donation coordination activities, including:

• Donation requests
• Donation commitments
• Donation categories
• Organization selections
• Delivery confirmations
• Cancellation information
• Donation history

This information helps us facilitate donation coordination, maintain accurate records, and improve the Services.

4. Location Information

Giving Connect may use location information to help users discover organizations and donation opportunities nearby.

Location information may include:

• Device GPS information
• City and state information
• Address information
• Geographic coordinates
• Approximate location derived from device settings

Location services are optional and can generally be disabled through your device settings.

5. Automatically Collected Information

When you use the Services, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referral URLs
• Pages viewed
• Session duration
• Clickstream data
• App usage information

We may use cookies, pixels, analytics tools, and similar technologies to collect this information.

6. How We Use Information

We may use information we collect to:

• Create and manage accounts
• Facilitate donation coordination
• Enable messaging functionality
• Provide customer support
• Send notifications and updates
• Verify organization information
• Improve platform functionality
• Personalize user experiences
• Monitor platform safety
• Prevent fraud and abuse
• Comply with legal obligations
• Enforce our Terms of Service

7. Notifications and Communications

We may send users:

• Account-related communications
• Donation confirmations
• Donation reminders
• Delivery notifications
• Organization updates
• Security alerts
• Administrative notices
• Service announcements

Users may manage certain communication preferences through account settings. Some operational communications may be required and cannot be disabled.

8. Messaging and Platform Communications

Giving Connect may provide messaging tools that allow users and organizations to coordinate donations.

Messages exchanged through the platform may be stored, reviewed, monitored, or disclosed when reasonably necessary to:

• Provide customer support
• Investigate violations of our policies
• Protect users and organizations
• Enforce platform rules
• Comply with legal obligations

Users should avoid sharing sensitive personal information through platform messaging.

9. Information Sharing

We do not sell personal information.

We may share information in the following circumstances:

With Organizations

When necessary to facilitate donation coordination, certain information may be shared with participating organizations.

With Service Providers

We may share information with trusted third-party providers that assist with:

• Website hosting
• Cloud storage
• Email delivery
• Analytics
• Customer support
• Mapping services
• Security services

Legal Requirements

We may disclose information when required to:

• Comply with applicable law
• Respond to legal requests
• Protect the rights or safety of Giving Connect, users, or organizations

Business Transfers

If Giving Connect is involved in a merger, acquisition, asset sale, or restructuring, information may be transferred as part of that transaction.

10. Google Maps and Third-Party Services

The Services may integrate with third-party services, including mapping and location providers.

These providers may collect information according to their own privacy policies.

Use of Google Maps and related services may be subject to Google's applicable terms and privacy practices.

11. Donor Privacy

Giving Connect is committed to protecting donor privacy.

Donor home addresses are not shared with organizations by default unless necessary to facilitate a donation or specifically authorized by the donor.

Users should exercise caution when voluntarily sharing personal information through messages or other platform features.

12. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain platform records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Retention periods may vary depending on the type of information involved.

13. Account Deletion Requests

Users may request account deletion by contacting: admin@thegivingconnect.com

We may retain certain information as required for legal, regulatory, security, fraud prevention, or recordkeeping purposes.

14. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Children's Privacy

The Services are not directed to individuals under eighteen (18) years of age.

Giving Connect does not knowingly collect personal information from individuals under eighteen (18).

If we become aware that information has been collected from a person under eighteen (18), we will take reasonable steps to delete such information.

16. United States Operations

The Services are intended for users located within the United States.

If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date and post the revised policy on the Services.

Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Giving Connect, LLC
Email: admin@thegivingconnect.com
Website: https://thegivingconnect.com