Privacy Policy

Welcome to Giving Connect ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our platform, and information from third-party sources.

Information You Provide

• Account registration details (name, email address, password)
• Profile information (organization name, address, contact details)
• Donation and giving preferences
• Communications you send us (support requests, feedback)

Information Collected Automatically

• Log data (IP address, browser type, pages visited, time and date of visits)
• Device information (device type, operating system)
• Usage data (features used, actions taken on our platform)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Operate, maintain, and improve our platform
• Connect donors with nonprofits and community partners
• Send you notifications about needs and donation opportunities you have expressed interest in
• Respond to your comments and questions
• Send you technical notices, security alerts, and support messages
• Monitor and analyze trends, usage, and activities on our platform
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your consent: We may share your information when you have given explicit consent.
• Service providers: We may share data with third-party vendors who assist in operating our platform (hosting, analytics, email delivery) under strict data processing agreements.
• Platform participants: When connecting donors with organizations, certain information (such as donation intent) may be shared to facilitate the connection.
• Legal requirements: We may disclose information when required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Access controls limiting who can access personal data
• Regular security assessments of our infrastructure

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated personal data at any time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal obligations.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain types of processing of your personal data.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the information in the Contact section below.

8. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies only to information collected through the Giving Connect platform.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Your continued use of our platform following the posting of changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Giving Connect
Email: privacy@thegivingconnect.com
Website: www.thegivingconnect.com